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Square Invoices
Get paid faster with online invoices.
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Square sellers may send you invoices or estimates via email, text message or manually using their own communication channels. If you’ve received a Square invoice or estimate, you can pay it online using:
A debit or credit card with the Visa, Mastercard, American Express, Maestro, Visa Electron or Vpay logo.
Apple Pay or Google Pay.
Square physical or electronic Gift Cards.
Clearpay.
Sellers may send invoices via email, text message or manually via their own communication channels.
Important to note
We recommend paying your invoice within 30 days, but the Square seller may include different payment terms.
Make sure to read through the invoice thoroughly, and follow the seller’s instructions.
If the seller has tipping enabled, you’ll also see the option to include a tip with your payment. You can add a tip of up to 50% of the invoice total.
You can enrol in or log in to a seller’s Square Loyalty programme to accrue points and earn rewards for future transactions. Note that rewards can’t be redeemed for invoice payments at this time, but can still be redeemed at a point of sale or Square Online site. Learn more about how in our Support Centre.
Pay by Card
Paying an invoice with Square is secure.Invoices can be paid with any supported card,and you won’t be charged a fee. You can also pay using digital wallets such as Apple Pay or Google Pay.
To pay a Square Invoice:
From your Invoice notification, select Pay Invoice.
Select Pay by card and enter the following card details:
Name on card
Card number
Expiration month and year (MM/YY)
Security Code
Billing postcode
Click Submit.
Pay by Square Gift Card
You can also opt to pay with a physical or electronic Square gift card associated with the business invoicing you. To do so:
From your Invoice notification, select Pay Invoice.
Select Pay by gift card. Note: You can select Check balance before proceeding in order to check the balance of the gift card being used.
Enter the full gift card number.
Enter the amount you want to pay. Note: The amount entered can not exceed the balance of the gift card.
Select Charge.
Pay via Clearpay
Clearpay is an accepted payment method for invoices up to £2,000. Simply open the invoice on your device, tap Pay by Clearpay and follow the prompts via the Clearpay website.
Clearpay Troubleshooting
Clearpay does not support recurring invoices or partial payments at this time.
If a Square seller has sent you an invoice with Clearpay acceptance but then edits the original invoice, you will need to pay via a different payment method.
Payment Card on File
Add Payment Card on File
When paying an invoice sent by a Square seller, you can save your payment information to make paying invoices from that business faster. There is no charge to you for paying a Square invoice or saving your payment method on file, and you can remove your payment information at any time.
To save your card on file, go through the invoice payment flow above and tick the box for Save my card on file with [Square Seller].
By ticking the box, you authorise the business to store and charge the payment method for future purchases.
Learn more the Square Privacy Policy.
Update Payment Card on File
If you receive a recurring invoice series from a Square seller, you also have the option to update or change the card on file. To update your payment card information:
- Open the last invoice email you received from the Square seller.
- Select Update payment method in the invoice notification.
- Update your card information, then click Update card.
- Fill in the required information: name on card, card number, expiration month and year (MM/YY), security code and billing postcode.
- Tick the box authorising the business to store and charge this card for future purchases.
- Select Update.
Update Payment Card with Early Payment
You can also update your card on file information by making an early payment. To do so:
- Open the last invoice email you received from the Square seller.
- Select Make early payment.
- Fill in the required information: name on card, card number, expiration month and year, security code and billing postcode.
- Tick the box authorising the business to store and charge this card for future purchases.
- Select Pay.
Your new card information will now be stored with this Square seller for any future purchases or invoices.
Remove Your Payment Card on File
To remove your payment card on file for a recurring invoice series:
- Visit the last invoice you received from the Square seller.
- Select Update payment method in the invoice notification email.
- The card being charged will appear below the invoice amount. Underneath, select Remove card on file.
- A message will pop up asking you to confirm you want to remove your card on file. Select Remove.
A verification message will then appear saying “Card on file successfully removed”. Note: This will only remove your card from the invoice series, not the Square seller’s directory.
Remove Your Payment Card from a Customer Directory
To remove your payment card from the Square seller’s Customer Directory:
- Visit the last invoice you received from the Square seller.
- At the bottom of the email, follow the link to your Card Dashboard.
- Once in your Card Dashboard, select Remove next to the card details, and select a reason for the removal.
Remove Your Bank Account
To remove the bank account being used for an invoice:
- Click Update payment method in the invoice notification message.
- Select Remove bank on file.
- Review the information in the pop-up and select Remove.
- You will receive a confirmation that the bank on file was successfully removed.
If the invoice is not fully paid off, be sure to update payment information for the rest of the series. The series will no longer automatically charge your bank account.
Card on File security
Our approach to security is designed to protect you with industry-leading standards for fraud protection. We keep your information safe and notify you any time your saved payment card is charged, so you can review your purchases, revoke authorisation if you choose and be on the lookout for unauthorised transactions. Learn more about Square’s security practices.
Card on File email notifications
When you first approve a merchant to save your card information, you will be required to provide your email address and the billing postcode for your card. Your email address will be used to notify you when your card is stored, if your email address is changed, and when a payment is made using your stored payment card, as well as for marketing or other messages from this merchant.
Opt In to Text Message Invoices
If you have accidentally opted out of text message communications from the business but want to continue to receive invoices via text message, text ‘Start’ or ‘Unstop’ in the text message thread to opt yourself back in.
Contact a Square Seller
If you have any questions about the invoice, the goods or services listed or the amount owed, or if would like to request a refund, reply from your invoice message to contact the Square seller.
The invoice itself may also contain the Square seller’s email or phone number. Click Pay Invoice to open invoice details, and scroll to the bottom of the page to find shared contact details.
What’s in this article?
- Pay by Card
- Pay by Square Gift Card
- Pay via Clearpay
- Payment Card on File
- Opt In to Text Message Invoices
- Contact a Square Seller
